Help Center

Everything You Need to Know

Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us today.

 
Working from Home

Working from Home

Woman with Headphones

Woman with Headphones

Girl with Tablet

Girl with Tablet

Modern Digital Watch

Modern Digital Watch

Graphic Designer Desk

Graphic Designer Desk

Worker with Ladder

What’s the qualities of the devices you sale?

All devices that we sales are originals refurbished, unlocked for most and without dents and scratches.

What are the payment options?

We do accept payment from PayPal credit and debit cards both in-store and online. We also accept free pickup for local customers

What is your return policy?

The Franklin MDA standard return policy generally gives you one month to bring an item back. Here's what it says on the store's website. "You have 30 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home."

Let us know what you need and we’ll do our best to assist you.